Effective date: July 15, 2026
Lby Packaging (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information submitted through our website, Meta lead forms, Facebook, Instagram, Messenger, WhatsApp, email, and other business communications.
Information We Collect
We may collect your name, country or region, business email address, telephone or WhatsApp number, company information, packaging requirements, estimated order quantity, and any other information you choose to provide. Our website may also collect limited technical data such as IP address, browser type, device information, cookies, and page activity.
How We Use Information
We use personal information to respond to inquiries; communicate through phone, email, Messenger, or WhatsApp; prepare quotations; recommend packaging products; process and support orders; improve our website, products, and advertising; prevent fraud and misuse; and comply with applicable legal obligations.
How We Share Information
We do not sell personal information. We may share information with service providers that help us operate our website, communications, advertising, order fulfillment, analytics, or customer support, including Meta when you use a Facebook or Instagram lead form. We may also disclose information when required by law or to protect our rights, customers, or business.
WhatsApp and Messenger Communications
If you provide a phone number or contact us through WhatsApp or Messenger, you authorize us to respond about your packaging inquiry, quotation, samples, or order. Message and data rates may apply. You may ask us to stop messaging you at any time.
Cookies and Advertising
We and our service providers may use cookies or similar technologies to operate the website, understand traffic, measure advertising performance, and improve user experience. You can manage cookies through your browser settings.
Data Retention and Security
We retain personal information only as long as reasonably necessary for the purposes described above, business recordkeeping, dispute resolution, and legal compliance. We use reasonable administrative and technical safeguards, but no internet transmission or storage method is completely secure.
Your Choices and Rights
Depending on where you live, you may have rights to request access, correction, deletion, or restriction of your personal information, or to object to certain uses. You may also withdraw consent to future marketing communications. Contact us to submit a request; we may need to verify your identity.
Children’s Privacy
Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.
Contact Us
For questions or privacy requests, contact Lby Packaging at 604611601@qq.com or visit our contact page.